FAQs
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What is Asafim?
Asafim is luggage storage service where you can securely store your luggage and belongings around your tourist city while you set out to explore!
How does Asafim work?
Dropping Your Luggage To Us - Find a Smart Locker Near You, Book Your Locker, Drop Off Your Luggage, Enjoy Your Baggage-Free Time & Pick Up Your Luggage.Please refer to our website on our about section or contact our customer support for detailed information.
When we collect your luggage at your Hotel - Find a Smart Locker Near You, Book Your Locker, Drop Off Your Luggage, Enjoy Your Baggage-Free Time. When you’re ready to be reunited with your bags, just return to the locker. Should you need us to send the bags to your desired location from your initial luggage drop off will just require a fee of R30 per kilometer. Please refer to our website or contact our customer support for detailed pricing information.
Where are Asafim smart lockers located?
Asafim smart lockers are located around Cape town and some are conveniently situated just a few kilometers outside the Cape Town International Aiport, making it easy for you to store your luggage while you explore the city.
In which areas does Asafim operate?
Asafim operates in Cape Town Central, Clifton, Cruise Terminal, De Waterkant, Foreshore, Fresnaye, Gardens, Gordons Bay, Greenpoint, Higgovale, Mouille Point, Oranjezicht, Seapoint, Strand, Tamboerskloof, Three Anchor Bay, V & A Waterfront & Woodstock
How much does it cost to use Asafim?
Our pricing is based on the duration of storage, the size of your bags and delivery distance. Please refer to our website or contact our customer support for detailed pricing information.
What payment methods are accepted at Asafim?
At Asafim we accept payment only through credit cards(visa , mastercard etc).We also provide secure payment links. We do not accept cash payments.
How long can I store my luggage with Asafim?
You can store your luggage for as little as a few hours or for longer durations, including daily storage options.
Is my luggage safe with Asafim?
Absolutely! We take security seriously. Our lockers are made with durable materials, and we have CCTV surveillance in place to monitor the premises.Additionally, we offer Insurance to provide extra peace of mind.
Can I access my luggage anytime?
Yes, our lockers are accessible 24/7 and our team is always available. You can retrieve your luggage at your convenience.
Can I store valuable or fragile items?
We recommend not storing highly valuable, fragile, or perishable items in the lockers. Please contact our team to discuss our terms and conditions and to see the list of restricted items. You can also email us for a special request on support@asafim.com